One thing is, they only provide email support. Kombo has built a chatbot which helps the company to get better at responding to customers question. They are now called Kombo to offer the best information regarding multiple way of travelling to a specific direction. Kombo is a french company that is building a multichannel travel comparator. Multilanguage chatbot for automatic email responder This code is specific for each establishment depending on hospitals location. The process is quite easy : users need to get an establishment code. They decided to switch from Tawk.to to Crisp because it allows the ability to build chatbots based on semantic analysis and users interactions. They decided to build this based on the hypothesis that they would be more efficient if they do not have to answer the same question all day long. Medgo has built a chatbot which helps the company to get better at responding to leads questions. It enables hospitals to easily find a substitute for a missing doctor within a specific hospital. Medgo is a web-based platform for hospitals and doctors. Provectio wanted to offer a conversational experience to their potential new customer or simplify customers' support requests by qualifying and assessing customers problem through an automated way.Īs you may see in the scenario that is available below, the process is quite complete!Ĭanned responses chatbot for specific company data They've built a dedicated chatbot that helps their sales & marketing team to score new leads. Provectio is a cloud computing company helping other businesses to scale their technical infrastructure. Lead generation Chatbot with scoring process On "Request a demo" button, a message is automatically sent to the chat box where the chat bot triggers and start the process. We combine Live chat, Chatbot, Events, Campaigns and Calendly to build a complete user journey with no human interactions. By helping them to automate meetings, they are now able to focus on the most important stuff : getting sales done. It has been made for our team in order to scale pre-sales process. Regarding the selected option, the conversation is assigned to the good operator and gets notified about a new conversation.Īs we told you, we love to eat our own dog food so it was the perfect time to showcase how we have used our own feature. Then a picker selector appears to let the visitor choose the reason he is using the live chat. The process is easy : the bot triggers on every message within the live chat using the message match event "*". They've been able to build a specific decision tree which helps the company to assign the good department regarding the answer the user has given. Parkpnp is a web-based platform that enables people to park easily in the city they live in. Here is a list of chatbot that have been built on Crisp. That's why in mid-2018, we launched a chatbot feature that lets you create an automatic workflow within your live chat. You know Live Chat and Crisp is like a love story that never ends.
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